We ship premium football boots worldwide. Understanding international shipping and customs procedures is essential to ensure your boots arrive quickly and safely.

1. Customs Procedures

All international orders are subject to customs clearance procedures in the destination country. This process is standard for all international shipments and involves assessing the imported goods for safety, security, and taxation purposes. Customs authorities hold the right to open and inspect any package.

2. Import Regulations

You are responsible for ensuring that the products you order comply with all laws and regulations of the destination country. Soccer Supplier will not be held liable if a product is delayed or rejected by customs due to import restrictions. Please verify local regulations regarding the importation of sports equipment and leather goods before placing an order.

3. Documentation Requirements

We provide all necessary documentation required by international carriers, including commercial invoices and detailed product descriptions. In some cases, local customs authorities may require additional information or documentation (such as a personal identification number or tax ID) from the receiver before releasing the shipment. You are responsible for providing this information promptly to avoid delays.

4. Duties and Taxes

IMPORTANT: All international shipments may be subject to import taxes, customs duties, and handling fees levied by the destination country. These charges are typically due once the package arrives in the destination country.

• Soccer Supplier does not collect these fees at checkout (unless explicitly stated otherwise for specific regions).
• The customer (importer of record) is solely responsible for paying all applicable duties and taxes.
• If you refuse to pay these charges, the package may be abandoned or returned to us. If returned, you will be responsible for the original shipping costs, any return shipping fees, and a restocking fee.

5. Delivery Timelines for International Orders

While we provide estimated delivery timeframes during checkout, international shipping times can fluctuate significantly due to customs processing. A package may be held in customs for anywhere from a few days to several weeks. Unfortunately, Soccer Supplier has no control over these delays and cannot expedite the customs clearance process.

6. Customer Support Contact Information

If your tracking information shows that your package is delayed at customs, or if you need assistance obtaining a commercial invoice copy for your local customs office, please contact our support team.